Tenant Information

RENTING ADVICE

Applying for a Rental Property

RENTAL PAYMENT
please ensure that your rent is always paid in advance. The full information on how to pay your rent will be given to you by the property manager on the signing of your residential tenancy agreement). 
no cash will be accepted by this office

BOND
your rental bond is a form of “insurance" against a tenant damaging the property as a result of negligence or misuse, or leaving the property without notice. bond is lodged with the rental bond board for the duration of the tenancy. provided that the property is left as near as possible to the condition it was when the tenancy commenced, and no rent is outstanding, the bond is refunded. fair wear and tear is expected.

CONDITION REPORT or INSPECTION REPORT
an inspection report is taken at the commencement of the residential agreement and again on vacating. the report is in triplicate and the tenant should check the condition of the premises against the report and return the copy of the report to our office within seven days.

INSURANCE
tenants belongings are not covered by the landlord’s insurance and we advise you to insure your personal possessions against damage, theft or loss. 

GAS, ELECTRICITY, TELEPHONE
it is the responsibility of the tenant to arrange connection of the following:
energy australia on 13 15 25
gas - AGL on 13 16 06
telstra on 13 22 00


PICTURE HOOKS
The tenant acknowledges that under no circumstances are any further hooks of any type to be placed in the walls unless prior permission has been sought and approved by the agent. Should the tenant fail to abide by this clause, they will be held liable for any damage made to walls.

PETS
Pets are not permitted without prior written approval. Most Owners Corporation By-Laws do not permit pets in unit complexes

PERIODIC INSPECTIONS

KEYS
upon signing the residential agreement, the tenant will be issued with one set of keys. our office, in case of an emergency, should always retain a spare set of keys. when vacating, please ensure that all keys are returned to this office promptly. 

REPAIRS and MAINTENANCe
we ask that all repairs be put in writing. you may either come into our office or fill out our ‘repair request’ form online. 

NOTICE TO VACATE
notice must be given in writing to this office in accordance with the terms of the residential tenancy agreement. please read ‘the renting guide’ for full information on ending your tenancy. 

MOVE-OUT CLEANING SERVICE

GENERAL 
thoroughly read through your residential agreement and ‘the renting guide’ provided to you on signing your agreement and be aware of your obligations and rights as a tenant.

If you require any further information regarding your residential tenancy agreement, please do not hesitate to contact your property manager.

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